Option 5 – State of the art intercom with facial recognition technology.
Before Installation…
Data we need
The data collection below is needed to program your intercom. Please fill in the information and press submit….
Download the app
You will need to download the Akuvox SmartPlus app.
Once we have programmed your intercom you will receive an email (anytime from the deposit being received to install day) containing your username and password for the app. Please keep this email safe.
Please can you ensure the app is loaded on to your phone for the install day.

After Installation…
Top tip
When you set up your details on the app – it is stored on the cloud! Which means there must be no signal issues for the device to connect with the internet.
We recommend setting up your facial recognition and pin code on the device as well. Why? If you ever experience issues with the outdoor unit not connecting to the internet you will still be able to gain access to your property as your details will be stored on the outdoor unit (which will not need internet) to access the details.
On the APP
Add User Account
- Select Me on the bottom of the screen
- Select Family Members
Here you can add another member. You get 4 accounts with the indoor monitor. You can add more users at an additional cost.
Add Temporary Pins
- Select Me on the bottom of the screen
- Select Authorization
- Select Temp Keys
- Select the plus sign, top right
Fill in the details, you will get a QR code and temporary pin code called Key
Bluetooth
- Select Me on the bottom of the screen
- Select Authorization
- Turn Bluetooth Unlock on
Facial Recognition
- Select Me on the bottom of the screen
- Select Authorization
- Select Face Recognition
Siri
- Select Me on the bottom of the screen
- Select Discover
- Select Add to Siri
- Select the plus sign, top right
Unlock Gate
- Select Home on the bottom of the screen
Here you can access the intercom.
On the Outdoor Unit – Intercom
Add a User
You will be passed a log in code for the outdoor unit.
- Press and hold on the image part of the unit.
- Hold for at least 10 seconds.
- You will then be asked to enter in your pin.
- Select User
- Select User List
- Select Add
Fill in the details…
On the indoor Unit
To change any settings on the indoor unit the backend code is 123456.
If you change your internet supplier, you will need to go into the settings on the indoor unit and change the WiFi settings.
Signal Test…
SIM Card
It is important that you purchase a SIM card from the provider that has the strongest signal strength at your gate. As this is where the device will be situated.
There is an app you can use to test the signal strength at your gate.
Remember – you are testing the signal strength of the SIM card provider for your mobile phone.